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Care Services

Why Acacia Homecare?

Acacia Homecare offers compassionate in-home care services that help you
maintain your independence while enjoying the familiar surroundings of your
home. Our team of highly trained and experienced carers, whom we call
“Acacia Angels”, is available to assist you with daily tasks,
ensuring your safety and well-being. We guarantee reliable care and have backup
plans in place to ensure your needs are always met. You will have 24/7 access
to our supportive office team for any questions or emergencies.

Our dedicated team provides personalised care in a wide range of locations, including Sunbury, Staines, Stanwell, Ashford, Feltham, Shepperton, Halliford, Chertsey, Walton, Addlestone, Weybridge, Egham and surrounding areas.

Let’s discuss how Acacia Homecare can create a personalised care plan
that empowers you to live comfortably and confidently in your own home.

Care services we offer

Personal Care

Our compassionate carers “Acacia Angels” assist with daily tasks like bathing, dressing, and medication management, ensuring your comfort and well-being at home.

Companionship

Combat loneliness and social isolation with friendly companionship. Our carers can provide conversation, engage in hobbies, or simply offer a listening ear.

Shopping

Never run out of essentials! Our carers can assist you with creating shopping lists, accompany you to the store, or handle grocery pick-up and delivery, ensuring your fridge and pantry are always stocked.

Meal Preparation

We can help you prepare delicious and nutritious meals of your choice in your own home. We can accommodate dietary restrictions and preferences.

Domestic

Maintain a clean and safe environment with our light housekeeping services, including tasks like dusting, vacuuming, and laundry (wash and fold).

Specialised Care Services

Dementia Care

At Acacia we do not see Dementia itself as a disease. Rather, it refers to a set of symptoms that describe a condition. One of the most common feelings amongst relatives of someone living with dementia is that they are losing the person they love. It doesn’t have to be this way.

When living with dementia, being able to stay in the familiarity of your own home with one-to-one, tailored support can all make a real difference. Our dementia care programme aims to minimize anxiety and frustration and promote overall health and wellbeing.

Empathy & Compassion Care

Here at Acacia Homecare Berkshire as well as our general day to day care services, we also specialise in complex care, ensuring that those with debilitating life changing conditions, chronic illness or other complex needs can still have the best possible quality of life. We ensure the care is tailored to the individual’s needs and that the relevant training and expertise is applied for specific needs and requirements.

Our Acacia Angels provide care with dignity and respect regardless of the conditions and the complexities and all within the comfort of your own home.

MS Care

Being diagnosed with Multiple Sclerosis can be life changing, but doesn’t necessarily mean a loss of independence. Acacia enables people to continue living in their own homes, supported by fully trained care workers.

You remain in control of your life, and we provide the appropriate level of support to suit your needs. That means supporting you to achieve the things that matter to you most – this could be having an active social life, learning new skills, or feeling good about yourself.

Learning Disability Support

Most people with a learning disability are treated as ‘different.’ Acacia supports adults with learning difficulties like everyone else, as unique individuals. At Acacia we also believe in providing employment opportunities to people with learning disabilities.

We do not see any disabilities as a reason to give up, instead we aim to support you to fulfil your day-to-day activities. We offer a bespoke service that is tailored to suit your care needs. It could be that you require assistance in promoting daily living skills or taking a trip to the local library.

Tailored Care

Here are Acacia Homecare we understand that choosing the right care is an important decision but also how much care you receive.  We are a person centred care provider so you tell us how much care you need and when you require it.  We will do a free assessment and listen to what your needs are and we can help you with the decision making process.

Our care packages range from half an hour to 24 hours care or even live-in care

We also understand that how much care an individual needs can change over time, with some people requiring more care and others less and we can easily and quickly adapt to these changes.

If you would like to discuss any of our care services, please contact us today.

Culture Care

We believe that enabling people to receive care in their own home is not just something that is preferred by clients, but that it forms a fundamental component of the care itself. But the positive aspects of care within the home environment can be quickly negated if those providing the care do not fit in with the home environment.

Acacia Homecare provide support workers who are not just professionally trained to provide care, but who are also culturally aware to ensure that they recognise, respect and act in accordance with the client’s beliefs and cultural background.

To discuss your requirements further contact us today and speak to our lovely team or send us a message.

Frequently Asked Questions

What is domiciliary care?

Domiciliary care, also known as homecare, is the delivery of a range of personal care and support services to individuals in their own homes. The care delivered can range from a 30 minute check to ensure that the individual has taken prescribed medication, lunch, etc.

Domiciliary care is aimed to promote and develop the independence of Service Users by encouraging individuals to do as much as possible for themselves and take part in social activities.

What is a support worker?

Support workers visit people in their homes to help them with their personal care needs which include dressing, toileting, feeding, washing, shaving and cleaning teeth as well as help with the practical tasks of general housework and shopping. There is also some transferring and handling of clients who need help in getting to and from bed / chair / toilet. Training is given in using specialist equipment such as hoists and in transferring and handling techniques.

Do I have a say in the process?

Yes, each individual has their say in the initial care plan process. The individual would be involved to create a care plan tailor suited to their needs. The individual will also be involved in selecting support workers that meet their care needs.

Will I have the same support worker each day?

This depends on how many care visits you have each week. We tend to assign one to two support workers. This allows for periods of time where your support worker may be away on holiday.

What if I need more support?

We offer a flexible service so if the individual required amending their care package then it’s a simple process. Your allocated Care Manager will be able to organise a re-assessment and amend the care services.